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Shipping Rates
Flat rate NZ$8.00 New Zealand Flat rate NZ$24.00 Australia (tracked courier up to 2kgs) Flat rate NZ$35.00 Asia (tracked courier up to 2 kgs) Flat rate NZ$42.00 North America (tracked courier up to 2 kgs) Flat rate NZ$52.00 UK and Europe (tracked courier up to 2 kgs) |
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How to Layby
Simply add the items you want to the cart on the website and when you get to the payment enter the coupon code LAYBY This will change the payment you need to make to 10% of the total which is the first instalment of your Layby paid, and your items will be put aside in the warehouse for you. When I am back at my desk, I will email you a hidden link to the website so that you can make the remaining payments on a timeline that suits you. Please aim to pay for your Layby within 3 months. If you require more time please email me deborah@outlawyarn.com to discuss. Please select pick up for all payments except the final payment unless you are picking up in store. Your items will be couriered, or available for pick up, once all payments are complete. Also, we won't be able to combine your Layby with other orders - it gets too complicated to track! |
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Returns and Faults
Please choose carefully. While we always do our best to accurately photograph the colours of our yarn, we cannot account for different lighting conditions, or monitor settings. We will happily replace or refund any FAULTY yarn (please email us first). Faults do NOT include a join/knot unless there are more than 2 per 100gms (1 per 50gms), or yarn that you have purchased as a dyehouse 'second' or 'third'. Faults also do NOT include you changing your mind about the colour, not liking the colour, having a ball left over from your project, or not liking the fit of the finished project. Also an inability to follow gauge or washing recommendations is not a yarn fault. |